IT Managed Services

BTM Resources IT Managed Services provides IT outsourcing for Network Operations, MS Exchange, and Active Directory.

In today’s challenging economic times we provide high level IT steady state outsourcing solutions while containing costs for your business. We collaborate with your organization to make sure all SLAs and performance monitoring standards are met. Our outsourcing solutions are designed for responsive attention to your infrastructure providing secure, reliable, and scalable platforms to increase productivity for your IT investment.

Active Directory Outsourcing

BTM Resources offers cost effective management of your organization’s Active Directory environment while maintaining the security you require to keep business running effectively. We are the knowledge experts when designing, deploying, supporting, maintaining, auditing and active monitoring of your Active Directory Domain infrastructure. Our knowledge experts can assist your business whether you are looking at a business integration project, a business divesture, growing your business or want to the best security possible for your Active Directory environment.

MS Exchange Outsourcing

BTM Resources offers management of your organization’s MS Exchange email environment. We are the knowledge the experts with Microsoft Exchange server:

  • Version 5.0
  • 2000 Server
  • Server 2003
  • Server 2007
  • Server 2010
Our experts manage Exchange by providing:
  • Exchange online migrations/implementation
  • Server upgrades
  • Clustering and high availability
  • Security
  • Licensing
  • Outlook
  • Outlook Web Access (OWA)
  • Global address books (GAB)
  • Calendars
  • Contact lists
  • Mobility devices
  • Personal mailboxes
  • Exchange online migrations/
    implementation
  • Server upgrades
  • Clustering and high availability
  • Security
  • Licensing
  • Outlook
  • Outlook Web Access (OWA)
  • Global address books (GAB)
  • Calendars
  • Contact lists
  • Mobility devices
  • Personal mailboxes

Be confident and work securely getting your email anywhere at any time using BTM Resources as your managed provider for all your email services.

Network Operations

BTM Resources offers management of your organization’s network operations. We are the knowledge experts in managing infrastructure and enterprise wide network security.
Our hardware experience includes:

  • Cisco
  • Alcatel-Lucent
  • D-Link
  • Juniper Networks
  • Brocade
  • HP ProCurve
  • DELL PowerConnect
  • Check Point Software

BTM network engineers provide:

Proactive network operations monitoring

  • Superior up-time 24×7
  • SLA adherence
  • Network performance requirements

Around the clock operational network issues response

  • Quick issue resolution—usually before business operations are aware of the issue

Enterprise network auditing and testing

  • Design recommendations— achieves enterprise wide security, stable steady state infrastructure operations and compliance

We are the expert leaders in troubleshooting large scale global enterprise networks.